Privacy Policy

Property Tax Advocates Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, store, and safeguard personal information when you:

• Visit our website or any website owned or operated by us;
• Complete a lead form, contact form, or free case review request;
• Communicate with us by phone, email, or in person;
• Engage our services for property tax appeals or Michigan Tax Tribunal representation.

By accessing our website or submitting information to us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our website or submit personal information to us.

Property Tax Advocates Inc.
2222 W Grand River Ave Ste A
Okemos, MI 48864

Privacy contact: privacy@propertytaxadvocates.com
Phone: (248) 607-0706

We are a Michigan-based property tax appeal firm. We do not sell personal information and we use personal information only as described in this Privacy Policy.

This Privacy Policy applies to information collected on our website, through our client intake process, and during the provision of property tax appeal services. It does not apply to:

• Information collected by third-party websites or services that we do not operate or control, including government websites, county assessor portals, or social media platforms;
• Information collected offline by public records, tax rolls, or other publicly available sources that are not provided to us by you;
• Employment-related information submitted by job applicants, which is governed by separate notices.

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates when the policy was most recently revised. We encourage you to review this policy periodically.

4.1 Information You Provide Directly

We collect information that you voluntarily provide to us, including through:

• Free case review forms: Name, phone number, email address, property address, property type, and any details you share about your assessment or tax situation.
• Contact forms: Name, email, phone number, and the contents of your message.
• Client intake and engagement: Property ownership records, tax documents, assessment notices, financial information relevant to valuation, correspondence, and any other documents you provide to support your appeal.
• Phone, email, or in-person consultations: Notes, contact preferences, and details you share about your property or legal matter.
• Newsletter or marketing subscriptions: Email address and optional preferences.

4.2 Information We Collect Automatically

When you visit our website, we may automatically collect certain technical information, such as:

• IP address and general geographic location (city/state level);
• Browser type, device type, and operating system;
• Pages visited, time spent on pages, and referring website;
• Date and time of access; and
• Cookies and similar tracking technologies (see Section 8).

This information is generally collected in an aggregated or de-identified form and is used to improve website performance, security, and user experience.

4.3 Information From Public Records

In the course of providing property tax appeal services, we may access and use publicly available property records, tax assessment rolls, deed records, sales histories, and comparable property data from county and municipal sources. These records are generally public and are not considered personal information under this Privacy Policy unless combined with information you provide directly.

We use the information we collect for the following purposes:

• Providing services: To evaluate your property tax appeal, communicate with you, prepare and file appeals, represent you before the Michigan Tax Tribunal or local boards of review, and negotiate settlements.
• Communication: To respond to inquiries, send case updates, schedule consultations, and provide client support.
• Marketing: To send newsletters, tax tips, and promotional information if you have opted in. You may opt out at any time.
• Website improvement: To analyze how visitors use our website, diagnose technical issues, and improve functionality and content.
• Security and fraud prevention: To detect and prevent unauthorized access, spam, abuse, or other harmful activity.
• Legal and compliance: To comply with applicable laws, regulations, court orders, professional rules, and ethical obligations; to enforce our agreements; and to protect our rights and the rights of others.

We process personal information based on one or more of the following legal grounds, depending on the context:

• Consent: When you submit a form, subscribe to marketing communications, or otherwise agree to our collection and use of your information.
• Contractual necessity: When processing is necessary to provide the services you requested or to take steps before entering into a client agreement.
• Legal obligation: When processing is required to comply with applicable law, court order, or professional regulatory requirements.
• Legitimate interests: When processing is necessary for our legitimate business interests, such as improving our services, securing our website, and preventing fraud, provided those interests do not override your privacy rights.

We do not sell your personal information. We may share information only in limited circumstances:

• Service providers: With trusted vendors who help us operate our website, manage client communications, host data, or provide technical support. These providers are contractually required to use information only for the purposes we specify and to maintain appropriate security.
• Legal and professional representatives: With co-counsel, expert witnesses, appraisers, or other professionals when necessary to represent your interests in a property tax appeal.
• Government and tribunal filings: With the Michigan Tax Tribunal, local boards of review, county assessors, or other governmental bodies as required or appropriate to prosecute your appeal.
• Legal compliance and protection: When required by law, subpoena, court order, or to protect our rights, safety, or property, or the rights, safety, or property of others.
• Business transfers: In connection with a merger, acquisition, sale of assets, or other business transaction, in which case we will require the recipient to honor this Privacy Policy.

We do not currently use third-party analytics, advertising pixels, or CRM platforms. If we add such tools in the future, we will update this Privacy Policy and obtain any required consent.

Our website may use cookies, web beacons, and similar technologies to enhance your experience and collect usage information. Cookies are small text files stored on your device by your browser.

Types of cookies we may use include:

• Essential cookies: Necessary for the website to function properly, such as maintaining security and remembering form progress.
• Functional cookies: Used to remember preferences and improve your experience.
• Analytics cookies: Used to understand how visitors interact with our website.
• Marketing cookies: Used to deliver relevant advertising or measure the effectiveness of marketing campaigns.

Most web browsers allow you to manage cookies through their settings. You can choose to accept or refuse cookies. Disabling cookies may affect the functionality of our website.

At this time, we do not use third-party advertising or analytics cookies. We will update this policy if that changes.

We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including:

• Providing property tax appeal services and representing your interests;
• Complying with legal, tax, accounting, and professional recordkeeping obligations;
• Resolving disputes, enforcing our agreements, and defending legal claims;
• Maintaining business records and client relationship history.

When personal information is no longer needed for these purposes, we securely delete, anonymize, or destroy it in accordance with our internal data retention procedures. The specific retention period depends on the type of information, the nature of our relationship with you, and applicable legal requirements.

If you are a prospective client who did not engage our services, we generally retain your contact information for a limited period to follow up on your inquiry unless you request deletion.

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encrypted transmission of data via industry-standard SSL/TLS protocols;
• Access controls limiting employee access to personal information on a need-to-know basis;
• Secure data storage and regular security reviews;
• Employee training on confidentiality and data protection practices;
• Procedures for responding to suspected data security incidents.

No method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request that we correct inaccurate or incomplete information.
• Deletion: The right to request deletion of your personal information, subject to legal and professional retention obligations.
• Restriction: The right to request that we limit the processing of your information.
• Portability: The right to request a copy of your information in a structured, commonly used format.
• Objection: The right to object to certain processing, including direct marketing.
• Withdraw consent: The right to withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at privacy@propertytaxadvocates.com. We will respond within the timeframes required by applicable law. We may need to verify your identity before fulfilling your request.

11.1 Michigan Residents

Michigan residents may contact the Michigan Attorney General's Consumer Protection Division with privacy-related complaints. We encourage you to contact us first at the address above so we can address your concern directly.

11.2 California Residents

To the extent required by applicable law, California residents may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete personal information, the right to opt out of sale or sharing, and the right to non-discrimination for exercising privacy rights. We do not sell personal information. If you are a California resident and wish to exercise your rights, please contact us at the email address above.

11.3 Nevada Residents

Nevada residents may have the right to opt out of the sale of certain personal information. We do not sell personal information as defined under Nevada law. If you are a Nevada resident and have questions, please contact us.

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible. If you believe we may have collected information from a child under 13, please contact us.

Our website and services are intended for users in the United States, specifically Michigan property owners. If you access our website from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By submitting your information, you consent to such transfer and processing.

Our website may contain links to third-party websites, including government resources, county assessor portals, news articles, or professional organizations. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review the privacy policies of any third-party site before providing personal information.

Property Tax Advocates Inc. does not sell, rent, or lease your personal information to third parties for monetary or other valuable consideration. We do not share personal information for cross-context behavioral advertising. If our practices change in the future, we will update this Privacy Policy and provide any required opt-out mechanisms.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Property Tax Advocates Inc.
Attn: Privacy Officer
2222 W Grand River Ave Ste A
Okemos, MI 48864

Email: privacy@propertytaxadvocates.com
Phone: (248) 607-0706

We will make reasonable efforts to respond to your inquiry promptly and to address any privacy concern in accordance with applicable law.